Context
The organisation was quite ambitious to create a unique online wealth management platform, for their local customers in Hong Kong.
A platform which would allow an integrated, seamless and enhanced experience for their stakeholders, whilst delivering the right product market fit.
Challenges
The challenges lay in the current ways of working and organisation’s culture:
- Traditional way of working could not keep up with fast changing business needs
- Product direction and vision was not aligned across the business
- Communication and alignment across departments was weak
- Priorities were not aligned to maximising business value
Outcome
- Digital product built and tested in five days
- Shortened feedback loop by 600%
- Reduced concurrent projects by 400%
- Trained over 80 employees
