John Westfield

Partner - New-York

John Westfield has more than 35 years’ experience in driving digital transformation as a collaborative technology services enabler. He has a track record in commercial sourcing, complex deal negotiation, service delivery, advisory, automation, predictive analytics, personalization at scale, cloud enablement, cost containment, service excellence & brand distinction, as well as cyber and digital business strategy. Prior to joining Wavestone, John was a Vice President with HCLTech, a Partner with ISG, and had various leadership roles within NTT Data Services, TCS, and CSC. He also spent almost ten years at American Airlines’ corporate headquarters in the airline’s finance, marketing, operations, and technology services functions.

Related insights

6 Operational and Strategic Benefits of GenAI-Driven Tech Procurement

30 November 2023

The procurement of technology services stands at a fascinating crossroads, with the introduction of generative AI marking a transformative shift in how organizations approach this critical function. Read our blog for 6 key operational and strategic capabilities enabled by GenAI-driven tech procurement.

Navigating Complex Procurement: 5 Challenges and Best Practices

23 November 2023

Effective procurement drives efficiency, cost savings, and supply chain reliability, and comes with its fair share of complex challenges. Overcoming them requires a multifaceted approach integrating strategic thinking, innovative solutions, collaboration, and proactive risk management. Read our blog for a detailed examination of 5 major procurement challenges and top-line strategies for success.