Background
Faced with growth and globalization, major groups also face the need for global human resource management (HRM). In areas like processes and databases, there is a need for global harmonization.
For this leading global agribusiness and its 9,000 employees, this was an ambitious aim, particularly for a company with few formalized processes.
Challenges
Working alongside the client, Wavestone had three major challenges to meet:
- Given the lack of formalized processes, to listen to the views of employees from all its global locations and distill the major points, while remaining sufficiently flexible in terms of potential software editors;
- In a full SAP environment, start a genuine consultation, with an openness to choosing the most suitable software editor, without putting the internal IS at risk;
- Find the right partner to support the development of emerging internal practices, and support innovation and the progressive development of the HR function.
Responses and Key Success Factors
- The participatory workshops served to engage the company’s global HR representatives, and were conducted using a Wavestone process template;
- To ensure better integration with the Group’s procurement practices, collaborative working was put in place between the IS department, purchasing and HR, to ensure compliance with all internal practices, while at the same time offering the benefit of the use of Wavestone’s tools;
- Potential software editors have been competing for the work on the basis of RFIs, RFPs and proposal meetings, to ensure a proper understanding of the scope of the work and commitments required, and a fact-based selection.
