There are many quantifiable skills a Product Owner would need but arguably, the most important skill, empathy, is also the hardest to acquire if you don’t already have it.
As businesses seek more efficient ways to handle customer interactions, AI-powered contact centres have emerged as a promising solution. Will AI replace contact centres employees and truly connect with customers?
Digital business environments demand streamlined data management that can keep up with the pace of business change. Learn how data architectures and data management practices are modernizing to match.
Traditional governance cannot keep up with the pace of data processing required for digital business success. Download our brief and discover an adaptive model of data and analytics governance, and how to implement your own.