Insights

This eighth blog in the series of nine blogs on the sourcing lifecycle highlights the importance of planning for transition and transformation during the sourcing process by involving both the incumbent and future suppliers.

The insight on Digital Transformation for Insurance industry discusses the opportunity and rewards of implementing an end-to-end digital strategy.

This seventh blog in the series of nine blogs on the sourcing lifecycle identifies 5 success factors for contract negotiation. There is significant benefit to be had by adopting a ‘time-box’ approach to the contract negotiation process whereby firm deadlines are set for completion of the negotiation process.

The continually increasing demands on bandwidth, migration to cloud and integration of mobility has led to adoption of hybrid network models. This insight explores the benefits and challenges of deploying hybrid network models

This paper (final in a series of three) explores the areas that an organisation needs to consider before building or sourcing an effective SIAM model/ function: operating model structure; process demarcation; technology demarcation; end-to-end service levels; contractual framework; tools and data; resource requirements and governance model.

Many organisations have tried to outsource the Service Integration and Management (SIAM) function to a service provider. This paper (second in a series of three) explores the challenges of implementing the SIAM function and recommends an in-house SIAM delivery model.

This sixth blog in the series of nine blogs on the sourcing lifecycle discusses the criteria for supplier evaluation that should be used to down-select preferred suppliers.

This paper (first in a series of three) explores the basic components and structure of a SIAM model, different options for delivering a SIAM function in an organisation and what aspects of the model an organisation needs to design before attempting to build/source a SIAM function.