Will Large Enterprises Go 100% cloud?
Have traditional datacentres become dinosaurs, with inevitable demise on the horizon and a migration to 100% cloud the future for all business?
«Digital Workplace»: success involves business area uses!
The Digital Workplace is a currently a flourishing concept in business. It involves replacing aging office and communication equipment…
Jérôme Didier
An effective ICT operating model – don’t underestimate its importance
Organisations today are more reliant than ever on their information and communications technology (ICT) services for their business activities. As such, it is imperative they can control and manage these services effectively.
Hybrid cloud set for boom in growth – a tipping point in multinationals adoption?
Multi-national organisations contemplating their cloud strategies and investments have held fire on their plans until issues like cloud contracting process maturity, privacy and security concerns have been fully addressed.
Digital transformation: an opportunity for the insurance industry
The insurance industry has been notoriously slow in adopting digital services. Beyond a quick IT facelift, insurance companies need…
Is it time to review your contact centre strategy?
Organisations need to ensure that their contact centres keep up with these emerging technologies. Is your contact centre in need of transformation?
Nick Conway
Consumerisation of IT: organisations can’t ignore it
Many key industry analysts, including Gartner and Forrester, have identified consumerisation of IT as potentially the decade’s most disruptive IT trend.
Reversibility plan: preparing to change suppliers
Reversibility clauses have entered the mindsets of IT departments, which make systematic provisions for them in contracts that they enter into with outsourcers, third-party maintenance, and other service centers.
Matthieu Moutet