Insights

Wavestone outlines the future of mobile banking by studying the six pillars that cover every feature of a bank’s activity. This second report deals with the bank’s organization and processes.

The loss of passporting rights is a likely outcome of Brexit negotiations and this will impact a large number Financial Services companies who operate in the UK and trade with EU countries.

This article is one of the stories of the Blockchain protocol’s recent birth. We have identified many more uses of Blockchain Protocol and its potential is tremendous.

Blockchain technology changes the intermediary because the power no longer resides in a business or an entity, but in an informal community of stakeholders. This new shake-up of roles and powers could quickly challenge many established models.

User Training is a fundamental part of any bank’s project delivery and is often overlooked or neglected in lieu of wider project demands on resources.

Wavestone outlines the future of mobile banking by studying the six pillars that cover every feature of a bank’s activity. This first report addresses the most customer-centered pillars: customer targets, acquisition strategy and customer experience.

The cross-border payment industry has indeed faced multiple challenges over the last decade, from increased regulatory scrutiny leading to stricter monitoring requirements and transparency, to emerging players in the Fintech space seeking to disrupt the industry through innovation.

To digitalize the customer experience, banks must review their business processes, something heavily impacted by this transformation…