Over the last few years, Europe has become a global leader in Sustainable Banking. The European financial industry, led by the European Union (EU), is at the forefront in integrating sustainability into its investments, operations and regulatory frameworks, with a growing emphasis on Environmental, Social and Governance (ESG).
In the luxury sector, cultivating customer loyalty is key. But as global shifts and technological advances redefine consumer expectations, sales advisors must evolve to meet the demands of an ever-changing clientele.